Amaroso increased checkout conversions by 40%
Challenge
Starting as a popular Facebook page in 2014, and after realising they needed a more sustainable solution to keeping up with demand, Amaroso Boutique has quickly become one of Australia's leading fashion destinations for women.
Amaroso is in a great growth position, having a loyal fanbase and incredible organic engagement across their socials. They draw large volumes of traffic to their website, but noticed many didn’t complete a purchase due to their 10+ step and complicated checkout experience.
When it comes to our customers we always focus on the ease of shopping, the customer’s experience, and ways we can make everything more appealing for customers to come back and shop with us
Andrew Owen, Marketing Director
Solution
Amaroso needed a solution that delivered an amazing (and simple!) checkout experience - regardless if they were a new or a returning customer. So to do this, Amaroso teamed up with Instant to remove their existing complicated generic checkout experience, and instead implemented a solution that enabled their shoppers to checkout in one-click.
Instant eliminated the friction in Amaroso's purchasing process, enabling customers to complete purchases directly from the product page. Capturing shoppers at their moment of highest intent and converting in seconds instead of minutes.
Results
The results were pretty clear, Amaroso saw an uplift in checkout conversions by +40%!
But it didn't stop there!
Amaroso's checkout conversion rate increased from 42% to 59% after adding Instant. They are now seeing a total of 40% more conversions which is an outstanding result.
On top of this, their checkout was 77% faster compared to their generic checkout, with the average checkout time dropping from 02:34, down to 01:27.
An added bonus, Amaroso discovered that 26% of their one-click shoppers were repeat customers showing that faster, more user-friendly checkout experiences really do help drive retention.
As a result of this, it’s easy to imagine the incredible revenue impacts this has had for Amaroso!
Instant helps beyond the numbers. There is value in more than just conversions
Andrew Owen, Marketing Director
