How NOVO captured lost revenue from abandoned cart shoppers

How NOVO captured lost revenue from abandoned cart shoppers

How NOVO captured lost revenue from abandoned cart shoppers

How NOVO captured lost revenue from abandoned cart shoppers

How NOVO captured lost revenue from abandoned cart shoppers

Instant SMS helped Novo achieve massive revenue growth. Find out how.

Instant SMS helped Novo achieve massive revenue growth. Find out how.

Instant SMS helped Novo achieve massive revenue growth. Find out how.

Instant SMS helped Novo achieve massive revenue growth. Find out how.

Instant SMS helped Novo achieve massive revenue growth. Find out how.

14.1%

14.1%

14.1%

14.1%

Click-Through Rate

Click-Through Rate

Click-Through Rate

Click-Through Rate

Click-Through Rate

3.04%

Conversion Rate

Conversion Rate

Conversion Rate

Conversion Rate

Conversion Rate

21%

Click to Conversion Rate

Click to Conversion Rate

Click to Conversion Rate

Click to Conversion Rate

Click to Conversion Rate

Challenge

Challenge

Challenge

Challenge

Challenge

NOVO Shoes is a leading retailer in shoes and accessories with a proven track record of delivering show-stopping marketing campaigns. ‍

However, they had a problem – because of a clunky checkout experience, shoppers were abandoning carts at a rate inconsistent with their business objectives. 

NOVO Shoes also found that the majority of these abandoned carts were from anonymous shoppers, limiting their ability to identify and communicate with this segment of high-intent shoppers.

NOVO Shoes is a leading retailer in shoes and accessories with a proven track record of delivering show-stopping marketing campaigns. ‍

However, they had a problem – because of a clunky checkout experience, shoppers were abandoning carts at a rate inconsistent with their business objectives. 

NOVO Shoes also found that the majority of these abandoned carts were from anonymous shoppers, limiting their ability to identify and communicate with this segment of high-intent shoppers.

NOVO Shoes is a leading retailer in shoes and accessories with a proven track record of delivering show-stopping marketing campaigns. ‍

However, they had a problem – because of a clunky checkout experience, shoppers were abandoning carts at a rate inconsistent with their business objectives. 

NOVO Shoes also found that the majority of these abandoned carts were from anonymous shoppers, limiting their ability to identify and communicate with this segment of high-intent shoppers.

NOVO Shoes is a leading retailer in shoes and accessories with a proven track record of delivering show-stopping marketing campaigns. ‍

However, they had a problem – because of a clunky checkout experience, shoppers were abandoning carts at a rate inconsistent with their business objectives. 

NOVO Shoes also found that the majority of these abandoned carts were from anonymous shoppers, limiting their ability to identify and communicate with this segment of high-intent shoppers.

Results

Results

Results

Results

Results

14.1%

14.1%

14.1%

14.1%

14.1%

Click-Through Rate

Click-Through Rate

Click-Through Rate

Click-Through Rate

Click-Through Rate

Click-Through Rate

Click-Through Rate

Click-Through Rate

Click-Through Rate

3.04%

3.04%
3.04%
3.04%
3.04%

Conversion Rate

Conversion Rate

Conversion Rate

Conversion Rate

Conversion Rate

Conversion Rate

Conversion Rate

Conversion Rate

Conversion Rate

21%

21%
21%
21%
21%

Click to Conversion Rate

Click to Conversion Rate

Click to Conversion Rate

Click to Conversion Rate

Click to Conversion Rate

Click to Conversion Rate

Click to Conversion Rate

Click to Conversion Rate

Click to Conversion Rate

Increase in revenue of $21,616 over two months

SMS conversion rate of 3.04%, well above the industry standard

By re-capturing customers through Instant SMS, NOVO Shoes has gained a competitive edge along with a massive increase in revenue and customer acquisition. 

“When the Instant team told us about their new SMS feature, we immediately jumped on board following the success of using Instant Checkout."

"Since implementing Instant SMS we’ve seen incredible results for acquiring new customers and driving more revenue.”

- Katie Chisholm, E-commerce Manager

Keen to find out more? Contact our team here.

Increase in revenue of $21,616 over two months

SMS conversion rate of 3.04%, well above the industry standard

By re-capturing customers through Instant SMS, NOVO Shoes has gained a competitive edge along with a massive increase in revenue and customer acquisition. 

“When the Instant team told us about their new SMS feature, we immediately jumped on board following the success of using Instant Checkout."

"Since implementing Instant SMS we’ve seen incredible results for acquiring new customers and driving more revenue.”

- Katie Chisholm, E-commerce Manager

Keen to find out more? Contact our team here.

Increase in revenue of $21,616 over two months

SMS conversion rate of 3.04%, well above the industry standard

By re-capturing customers through Instant SMS, NOVO Shoes has gained a competitive edge along with a massive increase in revenue and customer acquisition. 

“When the Instant team told us about their new SMS feature, we immediately jumped on board following the success of using Instant Checkout."

"Since implementing Instant SMS we’ve seen incredible results for acquiring new customers and driving more revenue.”

- Katie Chisholm, E-commerce Manager

Keen to find out more? Contact our team here.

Increase in revenue of $21,616 over two months

SMS conversion rate of 3.04%, well above the industry standard

By re-capturing customers through Instant SMS, NOVO Shoes has gained a competitive edge along with a massive increase in revenue and customer acquisition. 

“When the Instant team told us about their new SMS feature, we immediately jumped on board following the success of using Instant Checkout."

"Since implementing Instant SMS we’ve seen incredible results for acquiring new customers and driving more revenue.”

- Katie Chisholm, E-commerce Manager

Keen to find out more? Contact our team here.