Role Details
The Role
Instant is looking for a Senior Product Designer to shape and scale the future of our product experience. You’ll craft seamless, intuitive journeys across our growing product suite, turning complex problems into elegant, high-impact design solutions. Working closely with Product and Engineering, you’ll take ideas from concept to high-fidelity execution - helping define how modern AI-powered ecommerce tools are experienced, adopted, and loved by customers globally.
Why Instant
Instant is the world’s first AI-powered marketing manager built for ecommerce. Today, we’re quickly becoming the most important piece of technology to help the fastest growing brands on the planet to significantly scale their revenue - on autopilot. We're reinventing how brands bring their lost shoppers back to purchase through AI-powered email and SMS retention marketing. Our ambition is to be just as important and essential as Meta when it comes to helping an ecommerce brand scale.
This is a rare chance to help build a generational company at a true inflection point. Today, we service over 1,000+ of the worlds fastest growing brands like ThirdLove, David Protein, July Luggage and Meshki, with Instant’s products generating over 30% of our customers annualised revenue. We have strong product-market fit, adding more than $1M in ARR every month, 100M’s of shoppers interacting with Instant everyday, and the backing of world-class investors with over $35M raised from Blackbird, Hummingbird and Hubspot. We’re scaling fast.
The work is ambitious, the talent bar is high, and the opportunity for growth - personal, professional, and financial - is unmatched. Instant would be the fastest moving company you’d ever be apart of in your career. So, if you consider yourself ambitious, we invite you to join us!
What we're looking for
4+ years of UI/UX design experience, ideally in SaaS, across web and mobile
A strong portfolio showcasing your design process, user impact, and execution
The ability to move between big-picture thinking and fine-tuning intricate design details
A passion for great design and a track record of shipping products that users love
A highly collaborative, fast-moving mindset - you thrive in an iterative product development environment
A strong pulse on user needs, constantly gathering insights from customers and stakeholders
Strong communication skills - you can articulate design decisions with clarity and confidence
We offer a comprehensive benefits package including employee equity, competitive compensation, $1K annual wellness stipend and daily team lunch. This role is hybrid, based in Surry Hills, 3 days per week (Tuesday, Wednesday, Thursday).
What you'll do
Build and maintain a scalable design system that ensures consistency, efficiency, and flexibility
Leverage AI-driven design solutions to optimise workflows and user experiences
Develop wireframes, prototypes, and high-fidelity designs that balance aesthetics with usability
Own the end-to-end design process for mobile-first products, from concept to launch and iteration
Advocate for usability, accessibility, and intuitive design across all touchpoints
Conduct user research and testing to drive data-informed design decisions
Balance long-term vision with execution, knowing when to innovate and when to simplify
Design features and micro-interactions that enhance user engagement and product performance
Work closely with developers to ensure seamless implementation of designs
Document and share insights, best practices, and design guidelines to align teams and improve processes
Office Location
Sydney
Team
Product
