All flows now support up to 10 touchpoints
Every email flow can send up to 10 touchpoints, and your existing minimums stay the same.
Instant AI still sets the number of emails in each flow for you, based on what performs. What changes here is the ceiling, not the recommendation. If you have wanted more emails in one particular flow, you no longer have to work around a lower cap on that flow. Every email flow uses the same limit, so a Welcome or an Abandoned Cart sequence can run to 10 touchpoints when that suits your store.
- Every email flow now supports up to 10 touchpoints, up from a maximum of 5
- Flows that were capped lower now use the same limit as every other flow
- Minimums and defaults are unchanged, so nothing moves unless you add touchpoints yourself
- SMS Welcome flows keep their maximum of 5 touchpoints