How Neuro Achieved Immediate Performance Lift with Instant
How Neuro Achieved Immediate Performance Lift with Instant
Neuro redefines focus and energy with functional gum and mints designed to support performance, clarity, and well-being.
Neuro redefines focus and energy with functional gum and mints designed to support performance, clarity, and well-being.
Results
Results
$236K
$236K
$236K
Incremental revenue
12.6x
12.6x
12.6x
Return on Investment
Overview
Founded by athletes and entrepreneurs with a shared passion for better performance, Neuro delivers caffeine, L-theanine, and vitamins in a convenient and fast-acting format. With a loyal customer base and growing online presence, the brand is a favorite for health-conscious shoppers looking for clean, functional boosts to power through their day.
Founded by athletes and entrepreneurs with a shared passion for better performance, Neuro delivers caffeine, L-theanine, and vitamins in a convenient and fast-acting format. With a loyal customer base and growing online presence, the brand is a favorite for health-conscious shoppers looking for clean, functional boosts to power through their day.
Challenge
Like many DTC brands, Neuro faced a core challenge: most site visitors do not convert on their first visit, and bringing them back to convert is difficult.
With increasing competition across ecommerce and retail, generic messaging and one-size-fits-all offers are also no longer as effective at bringing back lost shoppers.
For Neuro, this created three key challenges:
Difficulty identifying and re-engaging high-intent returning visitors
Missed revenue from shoppers who left without converting
Limited ability to deliver true one-to-one personalization across email and SMS
To drive more value from existing traffic, Neuro needed a way to better understand their customers and deliver relevant, personalized experiences at scale, without adding operational burden to the team.
Like many DTC brands, Neuro faced a core challenge: most site visitors do not convert on their first visit, and bringing them back to convert is difficult.
With increasing competition across ecommerce and retail, generic messaging and one-size-fits-all offers are also no longer as effective at bringing back lost shoppers.
For Neuro, this created three key challenges:
Difficulty identifying and re-engaging high-intent returning visitors
Missed revenue from shoppers who left without converting
Limited ability to deliver true one-to-one personalization across email and SMS
To drive more value from existing traffic, Neuro needed a way to better understand their customers and deliver relevant, personalized experiences at scale, without adding operational burden to the team.
Solution
Neuro partnered with Instant to:
Neuro partnered with Instant to:
Fayt moves away from Klaviyo and launches with Instant AI
Fayt moves away from Klaviyo and launches with Instant AI
Fayt moves away from Klaviyo and launches with Instant AI
Fayt moves away from Klaviyo and launches with Instant AI
Identify and re-engage visitors
Instant enabled Neuro to recognize returning visitors and bring them back into their ecosystem.Enhance personalization
By tailoring messaging, content, and offers, Neuro was able to create more relevant, one-to-one customer experiences.Optimize key flows
The team focused on high-impact flows, including browse, session, and cart abandonment, to convert high-intent traffic more effectively.Support smarter experimentation
Instant made it easier to test different approaches, including more targeted offers, without relying on broad discounting.
Impact
Instant has become a valuable component of Neuro’s retention strategy, helping the team drive performance from existing traffic while maintaining operational efficiency.
The result is a more effective and scalable approach to:
Customer re-engagement
Personalization
Retention-driven revenue growth
As Brooke notes:
“Customers expect personalization today. AI enables teams to deliver that at scale, while also creating more opportunities to test, learn, and improve performance over time.”
Identify and re-engage visitors
Instant enabled Neuro to recognize returning visitors and bring them back into their ecosystem.Enhance personalization
By tailoring messaging, content, and offers, Neuro was able to create more relevant, one-to-one customer experiences.Optimize key flows
The team focused on high-impact flows, including browse, session, and cart abandonment, to convert high-intent traffic more effectively.Support smarter experimentation
Instant made it easier to test different approaches, including more targeted offers, without relying on broad discounting.
Impact
Instant has become a valuable component of Neuro’s retention strategy, helping the team drive performance from existing traffic while maintaining operational efficiency.
The result is a more effective and scalable approach to:
Customer re-engagement
Personalization
Retention-driven revenue growth
As Brooke notes:
“Customers expect personalization today. AI enables teams to deliver that at scale, while also creating more opportunities to test, learn, and improve performance over time.”
Delivery rate
Excellent
Emails delivered
Block rate
Bounce rate
Unsubscribe rate
Delivery rate
Excellent
Emails delivered
Block rate
Bounce rate
Unsubscribe
Delivery rate
Excellent
Emails delivered
Block rate
Bounce rate
Unsubscribe rate
Download the full case study
Download the full case study
Download the full case study
Download the full case study
Download the full case study
See the full results and learn how leading brands scale with Instant.
See the full results and learn how leading brands scale with Instant.
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